ABOUT · NOW

Fifteen years of other people's deadlines.

I started as a project manager in 2010 and never really stopped being one — I just got responsible for more of it. Four agencies, 60-plus programs, teams of 6 to 12 that I've hired, coached, and occasionally protected from their own optimism.

What I'm actually good at: turning a fuzzy enterprise ask into a scope someone can commit to, then holding the room together while it gets built. Budgets from $300K to $3M+. My favorite sentence to write in a status report is “on time, under budget.”

The AI part isn't a pivot — it's the same job with better tools. I build internal agents that take the repetitive delivery work off my team: prompt frameworks, transcript-to-documentation pipelines, risk forecasting. I ship them, watch them get used or ignored, and adjust.

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NOW · SUMMER 2026

Leading enterprise DXP programs at Verndale

Building PromptOps, an internal prompting agent

Taking two consulting clients for Q4 2026

Writing monthly about delivery and AI

CERTS, SCHOOL & SHELF

Scrum Master Certified (SMC)SCRUM ALLIANCE · 2022–24

Generative AI MastermindOUTSKILL

A.S. Digital MarketingFULL SAIL UNIV. · 2018

Rookie of the YearTHRIVE · 2018

Team Player of the YearTHRIVE · 2018

Best Digital Agency in AddisonDAN · 2016

Track record

Senior Project Manager

Verndale

JUL 2022 — PRESENT

Lead a portfolio of enterprise transformation programs valued from $300K to more than $3M — scope, budget, schedule, risk and stakeholder expectations.

Direct cross-functional teams of 6 to 12 engineers, designers, analysts, architects, QA and marketers from planning through launch.

Strengthen delivery process, mentor PMs, own client reporting and business reviews, and build internal AI agents that improve planning and execution.

Web Team Director

Thrive Internet Marketing

FEB 2018 — JUN 2022

Promoted from Project Manager to Director in four months; led web PM, development, support, creative and ADA services.

Managed four direct-report managers and 30 team members, plus departmental revenue, profitability and resource planning.

Four consecutive years of YoY revenue growth; launched ADA compliance and security service lines worth $65K–$100K in new ARR.

Built a support organization with a 30-minute response SLA and partnered with Sales on scoping, pricing and retention.

Owner

Woo Pixels

JUL 2016 — DEC 2018

Founded and ran a digital agency covering marketing, web, mobile app development and online visibility.

Owned the full P&L — payroll, taxes, receivables, benefits, opex, revenue and margin.

Served as lead PM while running hiring, sales, process and KPIs. Named Addison’s Best Digital Marketing Agency, 2016.

Project Manager

Exotek Digital

JUL 2010 — JUN 2016

Delivered websites, mobile apps, web applications and ecommerce platforms for external and internal clients.

Built strategies, budgets, milestones, schedules and risk plans across Agile, Scrum, Kanban and Waterfall.

Acted as the connection between client stakeholders and technical teams throughout the lifecycle.

What I bring

Client success & accounts

Portfolio and book-of-business ownership. Retention and expansion, renewals, escalation management, executive communication, QBRs, account health monitoring.

Leadership & operations

Team leadership and coaching, hiring and performance management, P&L and margin ownership, SLA and support operations, process design, cross-functional delivery.

Platforms & tools

Salesforce Sales Cloud, Jira, Confluence, Slack, Notion, HubSpot, Asana, Monday.com, Optimizely CMS, WordPress, Shopify.

AI & automation

Claude, ChatGPT, Gemini, Perplexity. Agent design, prompt-engineering frameworks, workflow automation, evals and benchmarking.